Additional Charges

Cancellation Policy

Minimum Notice Requirements:
One-way transfers: Must be cancelled 2 hours or more before scheduled pick-up time (inside Twin Cities Metro).
One-way transfers: Must be cancelled with 2 hours or more before chauffeur leaves the garage (Outside Twin Cities Metro).
Retail and leisure hourlies: must be cancelled 14 days or more before scheduled pick-up time.
No Charge

Minimum Notice Requirement (25% Charge):
Retail and leisure hourlies: Cancellations made within 14 days and 48 hours of the scheduled pick-up time.
25% of the Total Estimated Charge Applies

All Cancellations Falling Outside of the Minimum Notice Requirements:

Full Estimated Charges (including base, gratuity, STF, etc.) Apply